We require a deposit of 50% of the quoted package price to secure our services for your chosen date. This is a non-refundable retainer.
Bookings will not be considered ‘confirmed’ until the deposit has been received by us AND the terms/conditions below have been signed and dated to establish a service contract.
The remaining balance of your booking must be paid to us in full three weeks prior to the wedding date for the service to go ahead.
Service supplied/our responsibilities
We agree to meet or otherwise speak with you on at least one occasion prior to the wedding date to establish any preferences/requests you have regarding the filming style or content of your wedding film. Any reasonable requests which lie outwith our defined package descriptions will be considered and included at our discretion only, and may incur an additional charge.
We agree to attend your wedding on the above date at the agreed starting time and to film appropriate footage within the remit of the package and consultation. We will have creative license regarding film choices on the day.
We cannot be held responsible for footage which was missed or spoiled due to denial of/limitations to either physical or visual access to shots. We will aim to film discreetly, but a visible presence is to be expected if important moments are to be filmed successfully.
We agree to edit the resulting footage into appropriate short film segments and an additional short summary film.
We agree to deliver the edited films to you via an on-line media download site within 16 weeks of the date of the wedding.
In the unlikely event that we cannot perform the services agreed upon; all fees paid by you will be refunded.
We will take the utmost care with respect to the filming, editing and delivery of your wedding footage, but in the event that circumstances arise that are beyond our control our liability is limited. Circumstances beyond our control include, but are not limited to: acts of nature, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, fires, flood, storms, explosions, war and governmental actions, non-performance of third parties, or loss or fluctuations of electrical power.
Ownership and Liabilities of film footage
We reserve the right to use any footage for promotional or any other purposes or public display.
The films are produced for your personal, private, in-home use. You assume all liability for any form of copyright infringement and are responsible for any personal releases. Please be aware that copyright infringement for any commercial music featured in the footage/films may be an issue if you are planning to share the films via on-line media sites.
Denial of service
Service will only be confirmed when all agreed pre-payments have been received by us. In the event of any balance remaining outstanding before the date of service, all our responsibilities to you are void until full payment has been received.
Our availability may be limited and reservations are made on a first come-first served basis and confirmed by the deposit and the signed contract.
We reserve the right to refuse our service to anyone at any time where we deem it is in our best interest on the basis of credit, past history, legitimacy of booking or lack of safety precaution.
Refunds and Cancellations
In the event of a booking cancellation by you, monies paid up until the point of cancellation will be non-refundable.
In the event of any money being taken in error by us, this money will be refunded to you.